A presentation at Lavacon UX by Jonathon Colman
Future The of content operations A panel discussion Surbhi Mahendru, Amazon • Beril Maples, Google Kit Brown-Hoekstra, [A] • Jonathon Colman, Intercom Jack Molisani, Lavacon
Surbhi Mahendru Senior Web Product Manager Amazon Web Services
Beril Maples Head of UX Design, Google Analytics Google
Kit Brown-Hoekstra Content Operations Lead Simple [A]
Jonathon Colman Senior Design Manager Intercom
Jack Molisani Executive Director, Lavacon Panel Moderator
Our friends at GatherContent say that “ContentOps is the infrastructure and processes that are required to create content across an organisation. With efficient content operations, or ContentOps, your organisation will have a repeatable process for creating effective content. While big redesign projects or digital transformation initiatives are valuable and can result in positive change, ContentOps is concerned with how you create and maintain effective content on a daily basis.”
This panel on content operations at LavaCon UX 2020 features:
