Content and experience strategy from messaging to metadata. Keynote speaker and author of Designing Connected Content.
UX is UI: When Worlds Collide | Amuse | October 2016 |
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Designing Customer Service | Confab Central | May 2016 |
The Road Less Travelled | Collaborate Bristol | November 2015 |
Future-Friendly Content | Midwest UX 2015 | October 2015 |
Designing Content for Customers | General Assembly | September 2015 |
Designing with Linked Data | Information Architecture Summit 2014 | March 2014 |
Beyond the Polar Bear (2020 Remaster) | Information Architecture Summit 2011 | March 2011 |