Content and experience strategy from messaging to metadata. Keynote speaker and author of Designing Connected Content.
| UX is UI: When Worlds Collide | Amuse | October 2016 |
|---|---|---|
| Designing Customer Service | Confab Central | May 2016 |
| The Road Less Travelled | Collaborate Bristol | November 2015 |
| Future-Friendly Content | Midwest UX 2015 | October 2015 |
| Designing Content for Customers | General Assembly | September 2015 |
| Designing with Linked Data | Information Architecture Summit 2014 | March 2014 |
| Beyond the Polar Bear (2020 Remaster) | Information Architecture Summit 2011 | March 2011 |