A presentation at Student and Alumni Mixer with Centre for Human Computer Interaction Design in in London, UK by Rik Williams
Adventures in UX architecture a a a a a a Rik Willi ms, Senior Content Str tegist, Government Digit l Service (GDS) rikwilli ms.net/t lks/ux- rchitecture
Structure Who’s Rik? I work for you! How did I get here? Latest project Q&A
Hi, I’m Rik 👋
I work for you!
1,800,000,000 a requests for service (GA Visits) cross 2021
How did I get here?
a Imperi l College London
a a a a a R leigh Intern tion l. Fe t: Dominic Fr ncis!
Web Designer? Library Scientist? Webmaster? Information Architect! 🤓 Graphic Designer? Archivist? Multimedia Developer?
City University, London
MSc Electronic Publishing (2007) 🤓 MSc Human Centred Systems (2011)
Content Architecture User Research IA Inclusive Design
2007 City, University of London University College London Raleigh International Alzheimer’s Society Moor ields Eye Hospital GDS f 2022
#UXA, #FTW🤘
IA Source: Design Council
“IA takes user research insights and synthesises them into structure” a a Sophi Pr ter
Source: Sophia Prater
“Information architecture provides actionable blueprints for what’s being designed and built.” Abby Covert
“Well-de ned leads to well-designed.” fi a Linds y Eryn Sutton
Latest project…
fi The ‘Moor elds paradox’
An unholy trinity
NHS Private Middle East Team 1 Team 2 Team 3 Page-based CMS 1 Page-based CMS 2 Page-based CMS 3 fi PDF- rst
The tyranny of the page
IA = Inaccessible Architecture
“Every time a new page loads, I have to start all over again working out how it all works” A screenre der user disorient ted by inconsistent structure a a f a WCAG 2.2; success criterion 3.2.4 — consistent identi ic tion
“Information Architecture makes sense of mess.” Anon.
“A factor in sustainable IA is to make it as exible as possible, and to me, that means taking an object-oriented approach.” fl Lou Rosenfeld
“A content model should honour all users fundamental mental model.” Me
a f Source: https://www. lickr.com/photos/rik-willi ms/
Tangible Agnostic Durable Structure Instances Purpose
Releases 2, 3 and 4
f *simpli ied model!
Results fi fi fi • single trusted content source (headless, modular) • joined-up, de nitive and reusable data • simplifying, unifying identities (e.g., NHS and Private) • durable (agnostic of Moor elds, teams, technology, channels) • inclusive (heterarchical, content-led, accessible way nding)
“People don’t care about the containers. They care about the things they contain.” a a a Mike Atherton nd C rrie H ne
Cheeky plugs!
a a a Join/spe k with us t: meetup.com/rese rchthing/
a Mentoring: uxp -uk.org/development/mentoring/
Q&A (…also possible over 🍺🥛🍷😋)
A talk for students and alumni of the MSc in Human-Centred Systems at the Centre for Human-Computer Interaction Design.
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