A presentation at All Things Open 2019 in in Raleigh, NC, USA by Inayaili León
HUMANS VS DESIGN AT SCALE @yaili All Things Open, October 2019
“human needs”
S.U.C.C.E.S.S Subsistence-safety-security / Understanding and growth / Connection (love) and leisure / Contribution and creation / Esteem and identity / Self-governance (autonomy) and freedom / Significance and purpose B.I.C.E.P.S. core needs Belonging / Improvement, progress / Choice / Equality, fairness / Predictability / Significance Maslow’s hierarchy of needs Physiological / Safety / Belongingness and love / Esteem / Self-actualisation
Certainty and predictability Belonging Growth Validation
3 PRINCIPLES
Think remote first
Have an engineering mindset
Empower people to challenge decisions
7 GUIDELINES
Document everything
Templates!
Support async participation
Promote transparency
Educate, don’t dictate
Make contributions visible
Don’t be a blocker
Hire generous people
THANK YOU!
Scaling design teams is the super power we all wish we had. We define processes, create tools, and invest in design systems, confident that we’ll be able to replicate high quality experiences and products at scale. But it’s humans all the way down, so how can we make sure we are you looking after our humans in the process of organizing, automating, and systematizing our teams? How can we develop processes that center on the people whose day-to-day practices they affect, at the same time that we make strides toward efficiency, speed, and scalability?
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